Privacy Policy

Last Updated: January 20, 2026

Our Commitment to Your Privacy

SELVANE values your trust and is committed to the responsible management, use, and protection of your personal information. This Privacy Policy explains how SELVANE ("SELVANE", "we", "our", or "us") collects, uses, and shares information about you when you interact with our universe—whether through our website (selvane.co, the "Website"), our client services, or any other platform where this policy is displayed (collectively, the "Services").

This Policy is designed to be transparent and accessible. We encourage you to read it carefully to understand your rights and our practices. By using our Services, you acknowledge that you have reviewed and understand this Policy.

Information We Collect

We collect information to provide and enhance our Services. This information falls into three categories: information you provide to us, information collected automatically, and information from third-party sources.

Information You Provide

Identity & Contact Information: Your name, email address, postal address, and phone number when you create an account, make a purchase, or subscribe to our communications.

Transaction Information: Details of the products you purchase and your order history.

Communications: The content of your communications with our Client Services team, including inquiries and feedback.

Marketing Preferences: Your preferences for receiving updates and newsletters.

Information Collected Automatically

Usage Data: We use cookies and similar technologies to understand how you interact with our Website, such as pages visited, time spent, and links clicked. This helps us refine your experience.

Technical Information: Your IP address, browser type, and device information, which help us ensure the security and performance of our Services.

Information from Third Parties

We may receive information from our trusted partners, such as payment processors and shipping companies, to fulfill your orders and prevent fraud.

How We Use Your Information

Your information is used to deliver the seamless experience you expect from SELVANE.

To Provide Our Services: Fulfilling your orders, managing your account, and responding to your inquiries.

To Enhance Your Experience: Personalizing the content and product recommendations you see based on your interests.

For Marketing & Communications: Sending you news about new collections, exclusive events, and other updates, always in accordance with your preferences. You may opt out at any time.

For Security & Legal Compliance: Protecting our rights and the integrity of our Services, preventing fraud, and complying with applicable laws.

How We Share Your Information

We do not sell your personal information. We only share it with trusted partners who help us provide our Services, or as required by law.

Service Providers: We partner with select third parties for payment processing, order fulfillment, and marketing analytics. These partners are contractually bound to protect your information and use it only for the services requested.

Affiliates: We may share information within the SELVANE corporate family for purposes consistent with this Policy.

Legal Requirements: We may disclose information if required by law or to protect the safety and rights of SELVANE and our clients.

Corporate Transactions: In the event of a merger or acquisition, your information may be transferred to the new entity.

Data Retention & Security

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We implement appropriate administrative, technical, and physical safeguards designed to protect your information, including encryption (where applicable) and access controls. Access to personal information is limited to authorized personnel who need it to perform their duties, and we regularly review and update our security practices. Despite these measures, no method of transmission over the Internet or electronic storage is completely secure; therefore, we cannot guarantee the absolute security of your information.

Your Rights & Choices

We respect your right to control your personal information.

Access & Correction: You can access and update your account information at any time by logging into your SELVANE account or by contacting Client Services.

Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in any email. For other marketing, please contact us.

Cookie Management: You can manage your cookie preferences through your browser settings.

Your Privacy Choices: Depending on your location, you may have the right to opt out of the "sharing" of your information for targeted advertising.

Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at service@selvane.co to request its deletion.

International Data Transfers

SELVANE is based in the United States. Your information may be transferred to, stored, and processed in the U.S. and other countries. We ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place for international transfers to protect your data in accordance with applicable law.

Rights for Specific Regions

For Residents of the EU/EEA, UK, and Switzerland

You have specific rights under the GDPR and similar laws, including the right to access, rectify, erase, restrict processing of, and port your data. You also have the right to object to processing and to withdraw consent. To exercise these rights, please contact us.

For Residents of California

You have specific rights under the California Consumer Privacy Act (CCPA), including the Right to Know, Right to Delete, and Right to Opt-Out of Sale/Sharing. For more details and to exercise your rights, please contact us.

Changes to This Policy

We may update this Policy to reflect changes in our practices or the law. When we do, we will post the updated version on our Website with a new "Last Updated" date. For significant changes, we will provide a more prominent notice.